Contact

The door is open

A question, a hesitation, the urge to begin? Write to us. We reply within 24 working hours, with care.

Write to us

All exchanges remain strictly confidential.

By email

macledame@gmail.com

Reply within 24 working hours

By phone

+216 56 505 638

Monday to Friday, 9am – 6pm

Free discovery call

15 minutes by phone or video, with no commitment, to get to know each other and answer your questions.

Frequently asked questions

What people often ask us

It is a 15-minute welcome, free and with no commitment. You share what brings you, the practitioner listens and offers a first direction. You leave entirely free to continue or not.

Yes, all our one-to-one sessions are available by video, with the same quality of presence. Many people alternate between in person and remote depending on the week.

Coaching starts from the present and looks ahead: it helps you clarify your goals and take action. Therapy treats psychological wounds and is the work of healthcare professionals. Our practitioners are not a substitute for medical or psychological care — and will point you in the right direction if that is what you need.

Every practitioner goes through a vetting process: certification checks, an introductory interview and a review of their practice. This mark of trust sits at the heart of the Clé d'Âme promise.

Of course. Trust is the key to any support work. If the connection is not what you hoped, write to us: we arrange the transition gently, at no cost and with no explanation needed.